LESS & MORELimited

Services

Six disciplines, one standard.

Each engagement is scoped to the problem in front of us. Below is what each service typically covers, what you receive, and how the work is organised.

Server racks with small green status lights lining a data centre aisle

How we scope

Scope depends on your goals, existing systems and constraints. A project might be a focused integration, a new product's first release, or a standing maintenance arrangement. Estimates are prepared after discovery, not before.

01Service

Custom software development

Purpose-built applications for workflows that off-the-shelf products do not fit — from internal tools to customer-facing systems.

Typical scope

  • Internal business tools and back-office systems
  • Workflow automation
  • Rebuilding or extending existing applications

Deliverables

  • Source code in your repository
  • Architecture notes and decision records
  • Deployment and run instructions

Delivery

Discovery of the real workflow, a scoped first release, then iterative increments reviewed with you.

02Service

Web application development

Responsive web applications and digital products with clear interfaces, accessible markup and maintainable front-end architecture.

Typical scope

  • Customer portals and dashboards
  • Content-driven platforms
  • Progressive enhancement of existing sites

Deliverables

  • Production-ready front end and back end
  • Accessibility and performance review notes
  • Component documentation

Delivery

Interface prototypes, agreed user flows, incremental builds deployed to a staging environment for review.

03Service

Cloud and infrastructure engineering

Infrastructure that is reproducible, observable and sized to the workload — configured as code rather than by hand.

Typical scope

  • Environment setup and infrastructure as code
  • CI/CD pipelines
  • Monitoring, logging and backup configuration

Deliverables

  • Versioned infrastructure definitions
  • Pipeline configuration
  • Operational runbooks

Delivery

Assessment of current setup, a target design, staged migration with rollback paths at each step.

04Service

API development and systems integration

Well-defined APIs and integrations that let your systems exchange data reliably, with explicit contracts and error handling.

Typical scope

  • REST and event-driven APIs
  • Third-party service integrations
  • Data synchronisation between systems

Deliverables

  • API specifications
  • Integration code with tests
  • Error-handling and retry strategy documentation

Delivery

Contract-first design, mocked endpoints for early feedback, then implementation with integration tests.

05Service

Quality assurance and testing

Testing built into delivery: automated checks where they pay off, structured manual review where judgement matters.

Typical scope

  • Test strategy for new or existing products
  • Automated unit, integration and end-to-end tests
  • Release checklists

Deliverables

  • Test suites in your codebase
  • Test plan and coverage notes
  • Defect reports with reproduction steps

Delivery

Risk-based prioritisation, test automation alongside feature work, and review before every release.

06Service

Software maintenance and technical consulting

Ongoing care for live systems and independent technical advice on architecture, code quality and technology choices.

Typical scope

  • Dependency and security updates
  • Codebase and architecture reviews
  • Technical planning support

Deliverables

  • Maintenance logs
  • Written review findings with priorities
  • Recommendations you can act on

Delivery

An agreed review cadence, a shared backlog of improvements and transparent reporting on completed work.

Delivery process

The same five stages, adapted to each project.

  1. 01

    Discover

    Clarify goals, users, constraints and what already exists.

  2. 02

    Define

    Agree a scope for the first release and how progress is reviewed.

  3. 03

    Build

    Deliver in short increments with working software at each review.

  4. 04

    Verify

    Test against agreed criteria before anything reaches production.

  5. 05

    Hand over

    Documentation, access and knowledge transfer — or ongoing support.

Timelines and outcomes depend on scope, dependencies and feedback cycles; we agree them with you in writing rather than promising them upfront.